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We have over 75% win rate and strongly believe our role is not simply to 'write' or to respond to tenders but to support our clients to win contracts.
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What were you looking for in a solution?
We were looking to improve our success rates and wanted to bid more intelligently for opportunities, along with putting a process in place for both DMS and Thornton and Lowe to follow. We had a huge amount of knowledge but knew that we needed some assistance with articulating this into a strong business case, also ensuring that all criteria was satisfied in terms of compliance.
The processes that DMS and Thornton & Lowe put into place were robust and we continue to use them to this day. Since their implementation, our success rate has increased significantly and our team now has a number of successful bids completed with a total value of £1-2 million.
What made our solution stand out from the others that you researched?
Thornton & Lowe always went the extra mile for us, whether it was working late on a tight deadline or the fact we have a dedicated account manager in Adam Lee. Since Thornton & Lowe/Adam has taken over the management of our bids, the level of communication and awareness of upcoming bids has helped us not only plan our pipeline, but tender a lot more effectively.
The processes that DMS and Thornton & Lowe put into place were robust and we continue to use them to this day. Since the implementation of this, our success rate has increased significantly and our team now has a number of successful bids completed with a total value of £1-2 million.Terence Hargreaves
DMS Digital Director
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