One of our long-standing security clients has been given the green light with their most recent local authority tender submission, rising above the competition to provide night caretaker and concierge services for supported housing accommodation.
Our in-house team of tender experts provided writing and support services to highlight the client’s wealth of experience providing these services to both local authorities and housing associations. The team also showcased the client's safeguarding measures, including a robust safeguarding training programme, in order to protect the welfare of vulnerable residents. This included:
• Emergency First Aid at Work certification
• Safeguarding awareness
• Recognising abuse
• Maintaining professional boundaries
• Dealing with vulnerable adults
• Reporting procedures
• Child protection
• Client confidentiality
• Data protection
• Managing expectations
• Conflict management and resolution
The contract is due to start in imminently, and we wish the client the best of luck.
If you're looking to put forward a local authority tender, please contact us at one of our national offices; Greater Manchester: 01204 238 096, Central Scotland: 01334 208 312, Midlands: 0121 523 1051, email: hello@thorntonandlowe.com/, or visit www.thorntonandlowe.com/
